Transporting heavy loads in healthcare facilities: between logistical challenges and innovative solutions

On the occasion of the 4th edition of Printemps de la Robotique, an online conference dedicated to heavy load transport in healthcare facilities was held. A look back at an hour of fruitful discussions between industry professionals and experts in autonomous mobile robotics (AMR).

Logistical challenges at the heart of healthcare facilities

Frédéric Perret, an expert in hospital logistics with 10 years of experience at Toulouse University Hospital, identifies three major challenges surrounding the transport of heavy loads:

  1. Freeing up time for logistics staff and caregivers: healthcare facilities involve long, repeated, and sometimes redundant journeys. Transporting heavy carts over distances of several hundred meters can take up to 910 hours per year for a single logistics specialist. All that time could be reallocated to tasks with higher added value.
  2. Secure and track the transport of heavy loads: the risks of collision or delivery errors are very real. Certain flows—sterilization, medications, meals—require rigorous traceability and flawless delivery.
  3. Adapting to constantly changing organizations: between department relocations, peaks in activity, and daily unforeseen events, hospital logistics is anything but straightforward. It is essential to be able to continuously adjust processes.

Automation as a response to hospital challenges

In light of these findings, automating heavy workflows using autonomous mobile robots (AMRs) is an effective solution. It helps relieve the burden on healthcare and logistics staff by entrusting transport tasks to robots capable of adapting to the hospital environment.

AMR technology also offers improved traceability, consistent flow, reduced collision risks, and better use of human resources.

Focus on AGILOX technology: the new generation of AMR

Lukas Göbel Gross, representative of AGILOX France, gave a detailed presentation of the AGILOX ONE NFK solution. This omnidirectional robot, based on SLAM (Simultaneous Localization and Mapping) navigation, offers great agility in confined spaces. It is capable of locating its environment without additional infrastructure, which facilitates its deployment.

Among its major strengths:

  • Omnidirectional movement (crab walking, rotating on the spot) ideal for narrow corridors;
  • Intelligent obstacle detection;
  • A lithium iron phosphate battery that is safe and quick to recharge;
  • Compatibility with standard hospital containers such as trolleys, cabinets, meal carts, etc.
ONE narrowfork

A working group to reconcile technology and hospital practice

Meanwhile, in 2024, a working group on heavy logistics flows was launched, bringing together around ten healthcare institutions. The objective: to compare AMR technical solutions with the realities on the ground. A number of meetings helped to identify concrete needs: container compatibility, infrastructure constraints (floor conditions, Wi-Fi, elevators), non-linear flows, reduced storage areas, etc.

The AGILOX ONE NFK model has established itself as a solution particularly suited to hospital environments, thanks in particular to its floor grip and its ability to handle heavy loads safely.

Key points and outlook

Key recommendations for a successful AMR project in a hospital include:

  • Do not neglect the human-machine interface before and after treatment.
  • Ensure that loads are secured during transport;
  • Schedule preventive maintenance to ensure service continuity.
  • Ensure compatibility between manual and automated flows, especially in basements or shared areas.

Finally, the sustainability of the solution was highlighted: equipment designed and assembled in Europe, high-quality components, low maintenance, and an estimated lifespan of between 10 and 15 years. A responsible, reliable, and scalable technological solution.

AMR for heavy load transport is not limited to productivity gains. This is a real transformation in practices, enabling human skills to be better utilized, flows to be secured, and the growing demands of the hospital sector to be met. Meanwhile, through this Robotics Spring and its commitment in the field, it confirms its position as a key player in the integration of intelligent robotic solutions for healthcare.

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